Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 199jili ("199jili," "we," "us," "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," "Player," "User") who access or use the 199jili online casino platform available at 199jili.app and its associated subdomains (the "Platform").

199jili is committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner. This Policy is drafted in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").

By registering an account on the 199jili Platform, accessing any of our services, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy.

2. Personal Data We Collect

199jili collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Data You Provide Directly

• Registration data: Full name, date of birth, gender, nationality, residential address (including city, province, and postal code), email address, and mobile number.
• Identity verification (KYC) data: Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, PRC ID), proof of address, and, where required, proof of payment method ownership.
• Financial data: GCash account details, PayMaya/Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details where applicable. We do not store full card numbers; payment data is tokenised and handled by our regulated payment processors.
• Communications data: Messages, queries, and feedback you submit to our customer support team via live chat or email.

2.2 Data Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, games played, session duration, click-stream data, search queries within the Platform, and feature interactions.
• Transaction data: Deposit and withdrawal history, bet history, game results, bonus usage, and account balance movements.
• Location data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions.
• Cookie and tracking data: As described in Section 9 of this Policy.

Data Category	Examples	Source
Identity Data	Name, date of birth, government ID, nationality	You (registration & KYC)
Contact Data	Email, mobile number, address	You (registration)
Financial Data	GCash, Maya, bank account details	You (deposits/withdrawals)
Technical Data	IP address, device type, browser	Automatically collected
Usage Data	Games played, session duration, bets	Automatically collected
Communications Data	Support chat logs, emails	You (support interactions)

3. How We Use Your Personal Data

199jili uses your personal data only for legitimate, specified purposes. The primary purposes for which we process your data are:

• Account creation and management: To register your account, verify your identity, and maintain your player profile on the 199jili Platform.
• Service delivery: To provide you with access to games, process deposits and withdrawals, apply bonuses, and deliver customer support.
• Legal and regulatory compliance: To comply with our obligations under Philippine law, PAGCOR regulations, anti-money laundering (AML) requirements, and the Data Privacy Act of 2012. This includes conducting Know Your Customer (KYC) checks and filing mandatory reports with relevant authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming patterns, identify potentially problematic behaviour, and apply responsible gaming tools such as deposit limits and self-exclusion where appropriate.
• Platform improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the 199jili Platform.
• Marketing and promotions: To send you information about 199jili promotions, bonuses, and new games, where you have consented to receive such communications. You may opt out at any time.
• Legal claims: To establish, exercise, or defend legal claims in connection with the Platform or your account.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, 199jili processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform our contract with you (i.e., the Terms & Conditions) — for example, to operate your account and process transactions.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including AML obligations, PAGCOR licensing requirements, and tax reporting duties.
• Legitimate interests: Processing is necessary for our legitimate interests, such as fraud prevention, platform security, and improving our services, provided those interests are not overridden by your rights and interests.
• Consent: For certain processing activities, such as direct marketing communications, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing Your Personal Data

5.1 199jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: Regulated payment service providers that process your deposits and withdrawals (e.g., GCash, Maya, and partner banks). These processors are bound by their own privacy and security obligations.
• Identity verification providers: Third-party KYC and AML compliance service providers that assist us in verifying your identity and screening against sanctions lists.
• Game software providers: Licensed game developers and content providers whose games are available on the 199jili Platform. These providers may receive limited technical data necessary to deliver their games.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers that support the operation of the Platform.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other government bodies, where disclosure is required by law or regulatory directive.
• Professional advisers: Lawyers, auditors, and accountants, where necessary for the conduct of our business and subject to professional confidentiality obligations.

5.2 Any third party with whom we share your data is required to handle it in accordance with applicable data protection laws and our contractual requirements.

6. International Data Transfers

6.1 Some of our service providers and technology partners may be located outside the Philippines. Where we transfer your personal data to recipients in other countries, we take steps to ensure that appropriate safeguards are in place to protect your data, consistent with the requirements of the Data Privacy Act of 2012 and NPC regulations.

6.2 Such safeguards may include contractual clauses approved by the NPC, adequacy decisions, or other legally recognised transfer mechanisms. By using the 199jili Platform, you acknowledge that your data may be transferred to and processed in countries outside the Philippines.

7. Data Retention

7.1 199jili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

7.2 In general, we retain account and transaction records for a minimum of five (5) years following account closure, in compliance with AML regulations and PAGCOR requirements. KYC documentation is retained for the same minimum period.

7.3 Where personal data is no longer required, we will securely delete or anonymise it in accordance with our data retention schedule and applicable law.

8. Security Measures

8.1 199jili implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial and identity data;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to our systems;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

8.2 While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

9. Cookies and Tracking Technologies

9.1 199jili uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content.

9.2 The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance and analytics cookies: Used to collect anonymised information about how players use the Platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as language settings and game display options.
• Marketing cookies: Used, with your consent, to deliver relevant promotional content and measure the effectiveness of our marketing campaigns.

9.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform.

10. Your Rights Under the Data Privacy Act

10.1 As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 199jili:

• Right to be informed: The right to be notified of how your personal data is being processed, as set out in this Policy.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure or blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data on grounds relating to your particular situation, including processing for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data protection rights have been violated.

10.2 To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to your request within the timeframes prescribed by the Data Privacy Act and NPC regulations.

11. Children and Minors

11.1 The 199jili Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law. We do not knowingly collect personal data from persons under 21 years of age.

11.2 If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on our Platform, please contact us immediately at the details in Section 14.

12. Third-Party Links

12.1 The 199jili Platform may contain links to third-party websites or services. This Policy applies solely to the 199jili Platform. We are not responsible for the privacy practices of any third-party websites, and we encourage you to review the privacy policies of any external sites you visit.

13. Changes to This Privacy Policy

13.1 199jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or regulatory guidance. When we make material changes, we will notify registered players by posting the updated Policy on the Platform and, where practicable, by sending a notification to your registered email address.

13.2 The date at the top of this Policy indicates when it was last revised. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

14. Contact Us and Data Protection Officer

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer (DPO):

14.2 You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have not been adequately addressed by 199jili.

14.3 This Privacy Policy was last updated in May 2026 and supersedes all prior versions.